{"id":2888,"date":"2025-09-20T22:47:39","date_gmt":"2025-09-20T20:47:39","guid":{"rendered":"https:\/\/www.bis-sap.com\/?page_id=2888"},"modified":"2025-09-20T23:36:28","modified_gmt":"2025-09-20T21:36:28","slug":"consumer-information-moussas-bissap-bv","status":"publish","type":"page","link":"https:\/\/www.bis-sap.com\/fr\/consumer-information-moussas-bissap-bv\/","title":{"rendered":"Consumer Information \u2013 Moussa\u2019s Bissap BV"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-2888\" data-postid=\"2888\" class=\"themify_builder_content themify_builder_content-2888 themify_builder tf_clear\">\n    \t\t\t\t<!-- module_row -->\n\t\t<div  data-css_id=\"v009125\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_v009125 tb_first tf_w tf_clearfix\">\n\t\t\t\t\t<div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n\t\t\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_t39e125 first\">\n\t\t\t\t\t\t\t\t\t<div class=\"tb-column-inner tf_box tf_w\">\n\t\t\t\t<!-- module text -->\n<div  class=\"module module-text tb_5mwp125  repeat\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h1>\u00a0<\/h1>    <\/div>\n<\/div>\n<!-- \/module text -->\t\t\t\t<\/div><!-- .tb-column-inner -->\n\t\t\t\t\t\t<\/div><!-- .module_column -->\n\t\t\t\t\t\t<\/div><!-- .row_inner -->\n\t\t<\/div><!-- .module_row -->\n\t\t\t\t\t\t\t\t<!-- module_row -->\n\t\t<div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_4zq2125 tf_w tf_clearfix\">\n\t\t\t\t\t<div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n\t\t\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_0k1w125 first\">\n\t\t\t\t\t\t\t\t\t<div class=\"tb-column-inner tf_box tf_w\">\n\t\t\t\t<!-- module fancy heading -->\n<div  class=\"module module-fancy-heading tb_m2il125  wow\" data-tf-animation=\"fadeIn\" data-lazy=\"1\">\n\t    <h2 class=\"fancy-heading tf_textc\">\n    <span class=\"main-head tf_block\">\n\t\t\t\t\tWe are here for you\t\t    <\/span>\n\n\t\n    <span class=\"sub-head tf_block tf_rel\">\n\t\t\t\t\tSend us a message\t\t    <\/span>\n    <\/h2>\n<\/div>\n<!-- \/module fancy heading -->\n<!-- module text -->\n<div  class=\"module module-text tb_zq4u126    wow\" data-tf-animation=\"fadeInUp\" data-tf-animation_delay=\".3\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h1>Consumer Information \u2013 Moussa\u2019s Bissap BV<\/h1>    <\/div>\n<\/div>\n<!-- \/module text -->\t\t\t\t<\/div><!-- .tb-column-inner -->\n\t\t\t\t\t\t<\/div><!-- .module_column -->\n\t\t\t\t\t\t<\/div><!-- .row_inner -->\n\t\t<\/div><!-- .module_row -->\n\t\t\t\t\t\t\t\t<!-- module_row -->\n\t\t<div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_4dzg126 tf_w tf_clearfix\">\n\t\t\t\t\t<div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n\t\t\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_rcod126 first\">\n\t\t\t\t\t\t\t\t\t<div class=\"tb-column-inner tf_box tf_w\">\n\t\t\t\t<!-- module contact -->\n<div  id=\"tb_kl2q126\" class=\"module module-contact tb_kl2q126 contact-animated-label  wow\" data-tf-animation=\"fadeInUp\" data-tf-animation_delay=\".6\" data-lazy=\"1\">\n    \n\t<form class=\"builder-contact\"\n\t\tid=\"tb_kl2q126-form\"\n\t\tmethod=\"post\"\n\t\tdata-post-id=\"2888\"\n\t\tdata-element-id=\"kl2q126\"\n\t\tdata-orig-id=\"2888\" action=\"\"\n\t>\n    <div class=\"contact-message\"><\/div>\n\t<div class=\"builder-contact-fields tf_rel\">\n\t\t    \t\t    <div class=\"builder-contact-field builder-contact-field-name builder-contact-text-field\">\n\t\t\t    <label class=\"control-label\" for=\"tb_kl2q126-contact-name\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"tb-label-span\">Nom <\/span>\t\t\t\t<\/label>\n\t\t\t    <div class=\"control-input tf_rel\">\n\t\t\t\t    \t\t\t\t\t    <input type=\"text\" name=\"contact-name\" placeholder=\" \" id=\"tb_kl2q126-contact-name\" value=\"\" class=\"form-control\" >\n\t\t\t\t    \t\t\t\t    \t\t\t\t\t    <span class=\"tb_contact_label\">\n\t\t\t\t\t\t    <span class=\"tb-label-span\">Nom <\/span>\t\t\t\t\t    <\/span>\n\t\t\t\t    \t\t\t    <\/div>\n\t\t<\/div>\n\t    \n\t\t    \t\t    \t\t    <div class=\"builder-contact-field builder-contact-field-extra builder-contact-text-field\">\n\t\t\t\t\n\t\t\t\t<label class=\"control-label\" for=\"field_extra_tb_kl2q126_0\">\n\t\t\t\t\t\n\t\t\t\t\tLast Name\t\t\t\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"field_extra_name_0\" value=\"Last Name\">\n\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t<div class=\"control-input tf_rel\">\n\t\t\t\t\t\t\t\t\t\t\t<input type=\"text\" name=\"field_extra_0\" id=\"field_extra_tb_kl2q126_0\" placeholder=\" \" class=\"form-control\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"tb_contact_label\">\n\t\t\t\t\t\t\tLast Name\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t    <\/div>\n\t    \n\t\t    \t\t    <div class=\"builder-contact-field builder-contact-field-email builder-contact-text-field\">\n\t\t\t    <label class=\"control-label\" for=\"tb_kl2q126-contact-email\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"tb-label-span\">Courriel : <\/span>\t\t\t\t<\/label>\n\t\t\t    <div class=\"control-input tf_rel\">\n\t\t\t\t    \t\t\t\t\t    <input type=\"email\" name=\"contact-email\" placeholder=\" \" id=\"tb_kl2q126-contact-email\" value=\"\" class=\"form-control\" >\n\t\t\t\t    \t\t\t\t    \t\t\t\t\t    <span class=\"tb_contact_label\">\n\t\t\t\t\t\t    <span class=\"tb-label-span\">Courriel : <\/span>\t\t\t\t\t    <\/span>\n\t\t\t\t    \t\t\t    <\/div>\n\t\t<\/div>\n\t    \n\t\t    \t\t    \t\t    <div class=\"builder-contact-field builder-contact-field-extra builder-contact-text-field\">\n\t\t\t\t\n\t\t\t\t<label class=\"control-label\" for=\"field_extra_tb_kl2q126_1\">\n\t\t\t\t\t\n\t\t\t\t\tWebsite\t\t\t\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"field_extra_name_1\" value=\"Website\">\n\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t\t<div class=\"control-input tf_rel\">\n\t\t\t\t\t\t\t\t\t\t\t<input type=\"text\" name=\"field_extra_1\" id=\"field_extra_tb_kl2q126_1\" placeholder=\" \" class=\"form-control\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"tb_contact_label\">\n\t\t\t\t\t\t\tWebsite\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t    <\/div>\n\t    \n\t\t    \t\t    <div class=\"builder-contact-field builder-contact-field-message builder-contact-textarea-field\">\n\t\t\t    <label class=\"control-label\" for=\"tb_kl2q126-contact-message\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"tb-label-span\">Message <\/span>\t\t\t\t<\/label>\n\t\t\t    <div class=\"control-input tf_rel\">\n\t\t\t\t    \t\t\t\t\t    <textarea name=\"contact-message\" placeholder=\" \" id=\"tb_kl2q126-contact-message\" class=\"form-control\"><\/textarea>\n\t\t\t\t    \t\t\t\t    \t\t\t\t\t    <span class=\"tb_contact_label\">\n\t\t\t\t\t\t    <span class=\"tb-label-span\">Message <\/span>\t\t\t\t\t    <\/span>\n\t\t\t\t    \t\t\t    <\/div>\n\t\t<\/div>\n\t    \n\t\t    \n\t\t\n\t\t\n\t    \t    <div class=\"builder-contact-field builder-contact-field-send control-input tf_textl tf_clear tf_rel\">\n\t\t\t<button type=\"submit\" class=\"btn btn-primary\">\n\t\t\t\t<span class=\"tf_loader\"><\/span>\t\t\t\t<span class=\"tf_submit_icon\"><\/span> \n\t\t\t\tNous contacter\t\t\t<\/button>\n\t    <\/div>\n\t<\/div>\n    <input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\n    <\/div>\n<!-- \/module contact -->\n\t\t\t\t<\/div><!-- .tb-column-inner -->\n\t\t\t\t\t\t<\/div><!-- .module_column -->\n\t\t\t\t\t\t<\/div><!-- .row_inner -->\n\t\t<\/div><!-- .module_row -->\n\t\t\t\t\t\t\t\t<!-- module_row -->\n\t\t<div  data-css_id=\"vrmf126\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_vrmf126 tf_w tf_clearfix\">\n\t\t\t\t\t<div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n\t\t\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_ahb4126 first\">\n\t\t\t\t\t\t\t\t\t<div class=\"tb-column-inner tf_box tf_w\">\n\t\t\t\t<!-- module text -->\n<div  class=\"module module-text tb_wek3126    wow\" data-tf-animation=\"fadeInLeft\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h1>Consumer Information \u2013 Moussa\u2019s Bissap BV<\/h1>\n<h2>tely 1 mContact details<\/h2>\n<p style=\"font-weight: 400;\">Moussa\u2019s Bissap BV<br>Company number: 1006.652.340<br>Address: Kattenstraat 33A, 2000 Antwerp, Belgium<br>E-mail: info@bis-sap.com<br>Website: https:\/\/www.bis-sap.com<\/p>\n<h2>Legal warranty<\/h2>\n<p style=\"font-weight: 400;\">All consumer goods, including our beverages in glass bottles, are covered by the statutory conformity warranty of 2 years. This means that the product must meet the expectations that the consumer may reasonably have during normal use.<br><br>Our beverages have a shelf life of 1 year unopened. Once opened, the bottles must be stored in the refrigerator and are consumable for 2 to 4 weeks (approximately 1 month).<br><br>If a product becomes defective within the warranty period or does not conform (for example due to a manufacturing defect or defective packaging), the consumer is entitled to replacement or refund.<\/p>\n<h2>Right of withdrawal<\/h2>\n<p style=\"font-weight: 400;\">You have the right to cancel your order of our beverages in glass bottles within 14 days of receipt without giving any reason. After cancellation, you have another 14 days to return the products. You will then receive a full refund of the order amount including initial shipping costs. Only the return shipping costs are at your own expense.<br><br>If you wish to exercise your right of withdrawal, please contact us at info@bis-sap.com. We will refund the amount due within 14 days after notification of your return, provided that the products have already been received in good condition.<br><br>Exceptions to the right of withdrawal:<br>&#8211; Opened or already consumed bottles of beverages cannot be returned for reasons of food safety and hygiene.<br>&#8211; Only unopened bottles in their original condition (shelf life: 1 year) can be returned.<br>&#8211; Damaged bottles or bottles without original sealing will not be accepted.<\/p>\n<h2>Model withdrawal form<\/h2>\n<p style=\"font-weight: 400;\">(complete and return this form only if you wish to withdraw from the contract)<br><br>&#8211; To: Moussa\u2019s Bissap BV, Kattenstraat 33A, 2000 Antwerp, Belgium, info@bis-sap.com<br>&#8211; I\/We (*) hereby give notice that I\/We (*) withdraw from my\/our (*) contract of sale of the following beverages in glass bottles (*):<br>&#8211; Ordered on (*) \/ Received on (*)<br>&#8211; Name(s) of consumer(s):<br>&#8211; Address of consumer(s):<br>&#8211; Signature of consumer(s) (only if this form is notified on paper):<br>&#8211; Date:<br><br>(*) Delete as appropriate.<\/p>\n<p>Delivery and shipping<br><span style=\"font-weight: 400;\">Delivery usually takes place within 2 to 5 working days after ordering.<br><\/span><span style=\"font-weight: 400;\">&#8211; The fixed delivery cost is \u20ac8 per order.<br><\/span><span style=\"font-weight: 400;\">&#8211; All orders are carefully packed. In case of breakage during transport, the product will be replaced or refunded free of charge.<br><\/span><span style=\"font-weight: 400;\">&#8211; Our beverages in glass bottles have a shelf life of 1 year unopened.<br><\/span><span style=\"font-weight: 400;\">&#8211; Once opened, the bottles must be stored in the refrigerator and are consumable for 2 to 4 weeks (approximaon<\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t\t\t\t<\/div><!-- .tb-column-inner -->\n\t\t\t\t\t\t<\/div><!-- .module_column -->\n\t\t\t\t\t\t<\/div><!-- .row_inner -->\n\t\t<\/div><!-- .module_row -->\n\t\t\t\t\t\t\t\t<!-- module_row -->\n\t\t<div  data-css_id=\"k6y0126\" data-lazy=\"1\" class=\"module_row themify_builder_row fullwidth tb_k6y0126 tf_w tf_clearfix\">\n\t\t\t\t\t<div class=\"row_inner col_align_middle tb_col_count_2 tf_box tf_rel\">\n\t\t\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_2mj1126 first\">\n\t\t\t\t\t\t\t\t\t<div class=\"tb-column-inner tf_box tf_w\">\n\t\t\t\t<!-- module box -->\n<div  class=\"module module-box tb_66eg126  wow\" data-tf-animation=\"fadeIn\" data-tf-animation_repeat=\"3\" data-lazy=\"1\">\n        <div class=\"module-box-content ui  tb_default_color\">\n\t\t\t\t<div class=\"tb_text_wrap\"><h4>Mousss&#8217;s Bissap<\/h4>\n<div><span lang=\"EN-US\">Kattenstraat 33A, 2000 Antwerp, Belgium<\/span><\/div><\/div>\n    <\/div>\n<\/div>\n<!-- \/module box -->\n\t\t\t\t<\/div><!-- .tb-column-inner -->\n\t\t\t\t\t\t<\/div><!-- .module_column -->\n\t\t\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col4-2 tb_letx129 last\">\n\t\t\t\t\t\t\t<\/div><!-- .module_column -->\n\t\t\t\t\t\t<\/div><!-- .row_inner -->\n\t\t<\/div><!-- .module_row -->\n\t\t\t\t\t\t\t\t<!-- module_row -->\n\t\t<div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_d7t5126 tf_w tf_clearfix\">\n\t\t\t\t\t<div class=\"row_inner col_align_top tb_col_count_3 tf_box tf_rel\">\n\t\t\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col3-1 tb_fmk4126 first\">\n\t\t\t\t\t\t\t\t\t<div class=\"tb-column-inner tf_box tf_w\">\n\t\t\t\t<!-- module icon -->\n<div  class=\"module module-icon tb_eyin126  normal circle icon_vertical tf_textc wow\" data-tf-animation=\"fadeIn\" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\" style=\"color:#cc3333\"><svg  class=\"tf_fa tf-ti-location-pin\" aria-hidden=\"true\"><use href=\"#tf-ti-location-pin\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module text -->\n<div  class=\"module module-text tb_51ms126    wow\" data-tf-animation=\"fadeInUp\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h4>Bissap de Moussa<\/h4>\n<div><span lang=\"EN-US\">Kattenstraat 33A, 2000 Antwerp, Belgium<\/span><\/div>    <\/div>\n<\/div>\n<!-- \/module text -->\t\t\t\t<\/div><!-- .tb-column-inner -->\n\t\t\t\t\t\t<\/div><!-- .module_column -->\n\t\t\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col3-1 tb_vgzf126\">\n\t\t\t\t\t\t\t\t\t<div class=\"tb-column-inner tf_box tf_w\">\n\t\t\t\t<!-- module icon -->\n<div  class=\"module module-icon tb_upfa126  normal circle icon_vertical tf_textc wow\" data-tf-animation=\"fadeIn\" data-tf-animation_delay=\".3\" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\" style=\"color:#cc3333\"><svg  class=\"tf_fa tf-la-phone-solid\" aria-hidden=\"true\"><use href=\"#tf-la-phone-solid\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module text -->\n<div  class=\"module module-text tb_xqwn126    wow\" data-tf-animation=\"fadeInUp\" data-tf-animation_delay=\".3\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h4>Call Us<\/h4>\n<p>+32479463573<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t\t\t\t<\/div><!-- .tb-column-inner -->\n\t\t\t\t\t\t<\/div><!-- .module_column -->\n\t\t\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col3-1 tb_xf7b126 last\">\n\t\t\t\t\t\t\t\t\t<div class=\"tb-column-inner tf_box tf_w\">\n\t\t\t\t<!-- module icon -->\n<div  class=\"module module-icon tb_xh9j126  normal circle icon_vertical tf_textc wow\" data-tf-animation=\"fadeIn\" data-tf-animation_delay=\".6\" data-lazy=\"1\">\n\t\t\t<div class=\"module-icon-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<em class=\"tf_box\" style=\"color:#cc3333\"><svg  class=\"tf_fa tf-ti-email\" aria-hidden=\"true\"><use href=\"#tf-ti-email\"><\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<!-- \/module icon -->\n<!-- module text -->\n<div  class=\"module module-text tb_1v0w127    wow\" data-tf-animation=\"fadeInUp\" data-tf-animation_delay=\".6\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h4>Email Us<\/h4>\n<div><span lang=\"EN-US\">: info@bis-sap.com<br><br><\/span><\/div>    <\/div>\n<\/div>\n<!-- \/module text -->\t\t\t\t<\/div><!-- .tb-column-inner -->\n\t\t\t\t\t\t<\/div><!-- .module_column -->\n\t\t\t\t\t\t<\/div><!-- .row_inner -->\n\t\t<\/div><!-- .module_row -->\n\t\t\t\t<\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>\u00a0<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"builder_content":"<h1>\u00a0<\/h1>\n<h2>We are here for you<br\/>Send us a message<\/h2>\n<h1>Consumer Information \u2013 Moussa\u2019s Bissap BV<\/h1>\n<form id=\"tb_kl2q126-form\" method=\"post\" data-post-id=\"0\" data-element-id=\"kl2q126\" data-orig-id=\"2888\" > <label for=\"tb_kl2q126-contact-name\"> Name <\/label> <input type=\"text\" name=\"contact-name\" placeholder=\" \" id=\"tb_kl2q126-contact-name\" value=\"\" > Name <label for=\"field_extra_tb_kl2q126_0\"> Last Name <input type=\"hidden\" name=\"field_extra_name_0\" value=\"Last Name\"> <\/label> <input type=\"text\" name=\"field_extra_0\" id=\"field_extra_tb_kl2q126_0\" placeholder=\" \"> Last Name <label for=\"tb_kl2q126-contact-email\"> Email <\/label> <input type=\"email\" name=\"contact-email\" placeholder=\" \" id=\"tb_kl2q126-contact-email\" value=\"\" > Email <label for=\"field_extra_tb_kl2q126_1\"> Website <input type=\"hidden\" name=\"field_extra_name_1\" value=\"Website\"> <\/label> <input type=\"text\" name=\"field_extra_1\" id=\"field_extra_tb_kl2q126_1\" placeholder=\" \"> Website <label for=\"tb_kl2q126-contact-message\"> Message <\/label> <textarea name=\"contact-message\" placeholder=\" \" id=\"tb_kl2q126-contact-message\"><\/textarea> Message <button type=\"submit\"> Contact Us <\/button> <\/form>\n<h1>Consumer Information \u2013 Moussa\u2019s Bissap BV<\/h1> <h2>tely 1 mContact details<\/h2> <p style=\"font-weight: 400;\">Moussa\u2019s Bissap BV<br>Company number: 1006.652.340<br>Address: Kattenstraat 33A, 2000 Antwerp, Belgium<br>E-mail: info@bis-sap.com<br>Website: https:\/\/www.bis-sap.com<\/p> <h2>Legal warranty<\/h2> <p style=\"font-weight: 400;\">All consumer goods, including our beverages in glass bottles, are covered by the statutory conformity warranty of 2 years. This means that the product must meet the expectations that the consumer may reasonably have during normal use.<br><br>Our beverages have a shelf life of 1 year unopened. Once opened, the bottles must be stored in the refrigerator and are consumable for 2 to 4 weeks (approximately 1 month).<br><br>If a product becomes defective within the warranty period or does not conform (for example due to a manufacturing defect or defective packaging), the consumer is entitled to replacement or refund.<\/p> <h2>Right of withdrawal<\/h2> <p style=\"font-weight: 400;\">You have the right to cancel your order of our beverages in glass bottles within 14 days of receipt without giving any reason. After cancellation, you have another 14 days to return the products. You will then receive a full refund of the order amount including initial shipping costs. Only the return shipping costs are at your own expense.<br><br>If you wish to exercise your right of withdrawal, please contact us at info@bis-sap.com. We will refund the amount due within 14 days after notification of your return, provided that the products have already been received in good condition.<br><br>Exceptions to the right of withdrawal:<br>- Opened or already consumed bottles of beverages cannot be returned for reasons of food safety and hygiene.<br>- Only unopened bottles in their original condition (shelf life: 1 year) can be returned.<br>- Damaged bottles or bottles without original sealing will not be accepted.<\/p> <h2>Model withdrawal form<\/h2> <p style=\"font-weight: 400;\">(complete and return this form only if you wish to withdraw from the contract)<br><br>- To: Moussa\u2019s Bissap BV, Kattenstraat 33A, 2000 Antwerp, Belgium, info@bis-sap.com<br>- I\/We (*) hereby give notice that I\/We (*) withdraw from my\/our (*) contract of sale of the following beverages in glass bottles (*):<br>- Ordered on (*) \/ Received on (*)<br>- Name(s) of consumer(s):<br>- Address of consumer(s):<br>- Signature of consumer(s) (only if this form is notified on paper):<br>- Date:<br><br>(*) Delete as appropriate.<\/p> <p>Delivery and shipping<br>Delivery usually takes place within 2 to 5 working days after ordering.<br>- The fixed delivery cost is \u20ac8 per order.<br>- All orders are carefully packed. In case of breakage during transport, the product will be replaced or refunded free of charge.<br>- Our beverages in glass bottles have a shelf life of 1 year unopened.<br>- Once opened, the bottles must be stored in the refrigerator and are consumable for 2 to 4 weeks (approximaon<\/p>\n<h4>Mousss's Bissap<\/h4> Kattenstraat 33A, 2000 Antwerp, Belgium\n<em style=\"color:#cc3333\"><svg aria-hidden=\"true\"><use href=\"#tf-ti-location-pin\"><\/use><\/svg><\/em>\n<h4>Moussa's Bissap<\/h4> Kattenstraat 33A, 2000 Antwerp, Belgium\n<em style=\"color:#cc3333\"><svg aria-hidden=\"true\"><use href=\"#tf-la-phone-solid\"><\/use><\/svg><\/em>\n<h4>Call Us<\/h4> <p>+32479463573<\/p>\n<em style=\"color:#cc3333\"><svg aria-hidden=\"true\"><use href=\"#tf-ti-email\"><\/use><\/svg><\/em>\n<h4>Email Us<\/h4> : info@bis-sap.com<br><br>","_links":{"self":[{"href":"https:\/\/www.bis-sap.com\/fr\/wp-json\/wp\/v2\/pages\/2888"}],"collection":[{"href":"https:\/\/www.bis-sap.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bis-sap.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bis-sap.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bis-sap.com\/fr\/wp-json\/wp\/v2\/comments?post=2888"}],"version-history":[{"count":6,"href":"https:\/\/www.bis-sap.com\/fr\/wp-json\/wp\/v2\/pages\/2888\/revisions"}],"predecessor-version":[{"id":2896,"href":"https:\/\/www.bis-sap.com\/fr\/wp-json\/wp\/v2\/pages\/2888\/revisions\/2896"}],"wp:attachment":[{"href":"https:\/\/www.bis-sap.com\/fr\/wp-json\/wp\/v2\/media?parent=2888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}